SharePoint content as a knowledge source for AI

SharePoint often holds a large part of a company's documented knowledge: policies, project files, meeting minutes, and document libraries grown over years. Chifty Knowledge connects this content as a knowledge source to your central knowledge base – alongside other sources such as Google Drive, OneDrive, or HubSpot, plus directly uploaded documents and notes. There's nothing to copy or reorganize: existing content becomes usable right where it already lives.

The connected knowledge is used where your team already works. In Chifty Chat, employees ask questions in plain language and get answers with cited sources instead of clicking through folder structures. In Chifty Office, approved knowledge flows into email drafts – every draft is reviewed and sent by your team.

The principle is simple: the AI must not bypass permissions. In Chifty, you decide who can access which knowledge – personally, for specific roles and teams, or company-wide. Answers draw exclusively on sources approved for the asking person.

Technically, the permission filter is applied directly in the search, before a result exists – the AI itself cannot influence it. Sensitive areas such as HR, finance, or management stay protected when classified accordingly. And because every answer shows its sources, it stays traceable what it is based on.