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Chifty Knowledge

Google Drive content as a knowledge source for AI

Chifty Knowledge connects Google Drive to your knowledge base: employees ask in plain language, the AI answers with source citations – and only draws on what is approved for that person.

How does AI search Google Drive documents?

Chifty Knowledge connects Google Drive as a knowledge source. Approved documents become part of a searchable knowledge base, so employees can ask questions in Chifty Chat or prepare email drafts in Chifty Office. The AI only draws on content approved for the asking person, and every answer cites the sources it used.

What gets connected

Google Drive often holds a large part of a company's knowledge: concepts, meeting minutes, proposals, policies, and folder structures that have grown over years. With Chifty Knowledge you connect Google Drive as a knowledge source – approved content becomes part of a shared, searchable knowledge base, without copying files or reorganizing anything.

That knowledge is then used where your employees already work: in Chifty Chat, they ask questions about the connected documents and get answers with source citations. In Chifty Office, approved knowledge flows into email reply drafts – your team always reviews and sends them. Alongside Google Drive, you can also connect OneDrive, SharePoint, and HubSpot as sources.

Permissions stay intact

Not every document belongs in every answer. That's why Chifty follows a simple principle: the AI must not bypass permissions. You decide whether connected knowledge is available to individual people, specific roles and teams, or the whole company – and the AI respects that in every search, every answer, and every draft.

Technically, the permission filter is applied directly in the search, before a result exists – the AI itself cannot influence it. Every answer also shows the sources it used, so it stays traceable what an answer is based on.

Honest limits

  • The connection needs read access to the Google Drive content that should serve as a knowledge source. What isn't connected and approved, the AI cannot use – and that's by design.
  • Answers are only as good as the connected content: outdated or contradictory documents are reflected in the answers. The visible source citations help you spot this quickly.
  • Chifty is a young product. Whether the connection fits your environment is best clarified in a direct conversation – just request access.

Frequently asked questions

What about data protection when we connect Google Drive to Chifty?
We rely on concrete measures: Chifty is hosted in Germany, transmission is encrypted with TLS throughout, and the searchable knowledge base runs on our own, self-operated systems. AI processing defaults to the EU, and your content is not used to train AI models. You receive a data processing agreement under Art. 28 GDPR on request.
Which Chifty product do I need to connect Google Drive?
The connection is part of Chifty Knowledge – the central product for your knowledge base. The connected knowledge is then used in Chifty Chat, where employees get answers with source citations, and in Chifty Office, where it flows into email reply drafts.
Can the AI read everything in our Google Drive?
No. The AI only draws on content that is connected as a knowledge source and approved for the asking person. The permission filter is applied directly in the search on every request – the AI cannot bypass or influence it.
Can I search Google Drive documents with AI and ask questions about them?
Yes. Once Google Drive is connected as a source in Chifty Knowledge, employees ask questions in plain language in Chifty Chat – about policies, concepts, or project documents, for example. The answer names the documents it used as sources, so every statement can be verified.
Is our Google Drive content used to train AI models?
No. Your content is not used to train the AI models we use. With Google Cloud Vertex AI and OpenAI, we have additionally agreed contractually that requests are not retained after processing.

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