Chifty Knowledge

Valuable knowledge shouldn't disappear into folders and people's heads.

With Chifty you capture new knowledge, connect existing systems, and make relevant information accessible to your employees. This creates a shared knowledge base that grows with your company.

What is Chifty Knowledge?

Chifty Knowledge is the central, permission-aware knowledge base of the Chifty platform: documents, notes, uploads, and sources such as Google Drive, OneDrive, SharePoint, or HubSpot are consolidated and made usable for AI. Chat and Office build on it – every answer shows its sources, and permissions apply at query time.

Adding knowledge

Capture knowledge before it's lost again.

Important information appears every day – in documents, conversations, and in your employees' heads. With Chifty you capture that knowledge right away: as a file, a note, or simply by voice. It stays findable instead of disappearing into folders, chats, or memory.

  • Upload files and documents directly
  • Create notes in the intuitive editor
  • Dictate and capture thoughts easily

Connecting

Your knowledge already exists. Chifty makes it usable.

A lot of valuable information is already scattered across different systems. Connect Google Drive, SharePoint, HubSpot, accounting systems, and other applications to Chifty – without tediously copying or reorganizing content.

  • Connect cloud storage and document repositories
  • Connect CRM, accounting, and business systems
  • Make existing information usable across systems
Your knowledge already exists. Chifty makes it usable.

Building together

What one person knows becomes an advantage for everyone.

Often only a few employees know the answers that matter most. With Chifty, personal expertise becomes a shared knowledge base that grows more valuable with every contribution. Teams benefit from each other instead of clarifying the same questions again and again.

  • Bring together expertise from different areas
  • Share experience and proven processes
  • Keep knowledge updated together

Sharing and protecting

Everyone gets exactly the knowledge they need.

Not every piece of information belongs in every hand. With Chifty you simply decide whether knowledge is available only to one person, to specific roles and teams, or to the whole company. Confidential content stays protected without slowing down knowledge sharing.

  • Personal content stays accessible only to you
  • Share knowledge selectively with roles, teams, and departments
  • Provide company-wide information in a controlled way

Outlook

Coming soon

Valuable experience shouldn't disappear with the last email.

When experienced employees hand off responsibilities or leave the company, knowledge built up over years is often lost. Chifty will help secure this experience in time and make it permanently usable for successors.

  • Capture handover knowledge deliberately
  • Preserve experience and processes long-term
  • Get new team members up to speed faster

Your knowledge works wherever you need it.

Chifty Knowledge forms the shared knowledge base for Chifty Chat and Chifty Office. Employees can ask the chat questions about internal information or use approved knowledge when writing email replies.

Frequently asked questions

Which sources can I connect?
Uploads, documents, notes, and email attachments as well as sources such as Google Drive, OneDrive, SharePoint, and HubSpot – more connections to follow.
Who sees which content?
Permissions apply at query time: the AI only uses content approved for the respective person, role, or API context.
How do Office and Chat use this knowledge?
Chifty Office prepares reply drafts with source references from it; Chifty Chat answers questions about company knowledge – both within the approvals.
Do I have to restructure my file storage?
No. Your sources stay where they are – Chifty Knowledge connects them instead of replacing them.