Chifty
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Industry: Franchise & Partner Networks

Make central knowledge available to partners – with clear access rights.

Chifty connects approved manuals, standards, templates and partner communication so that headquarters and locations can access the same up-to-date context faster.

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AI only uses knowledge the person asking is allowed to see.

What does AI do for franchise and partner networks?

Chifty puts central network knowledge where partners actually need it: recurring questions to headquarters, unclear manual versions and tiered access rights become manageable because Office prepares inquiries, Knowledge surfaces current standards and templates, and Chat assists with document work. One principle holds throughout: the AI answers only with content the person asking is genuinely permitted to see.

A network needs shared standards – but not the same visibility everywhere.

Knowledge needs to be distributed quickly, kept up to date, and made accessible differently depending on role or partner.

Partner questions repeat themselves

Headquarters keeps answering similar questions about processes, materials and exceptions.

Document versions are unclear

Manuals, templates and circulars exist in multiple versions.

Access needs differ

Internal, partner-specific and network-wide information must not be mixed together.

Chifty brings communication and approved company knowledge into a shared working context, without replacing existing specialist systems.

Distribute shared knowledge without losing control.

Prepare partner inquiries

Office summarizes requests and uses approved knowledge for drafts.

Make standards findable

Knowledge provides current manuals, templates and guidance.

Support documents and rollouts

Chat helps with understanding and comparing documents.

From partner question to a checked answer.

Central support without automatic instructions or partner communication.

  1. Capture the question

    The request, location and history are summarized.

  2. Select the authorized area

    Only sources approved for the partner or role are used.

  3. Prepare answer and sources

    Relevant manual sections, templates and open points become visible.

  4. Approve through the responsible role

    The answer is reviewed, adjusted and sent by the responsible person.

Chifty supports information processing. Approvals, professional decisions and external actions stay with the responsible employees.

Keep standards current

One shared knowledge base for headquarters, locations and partner roles.

Network-wide standards, regional specifics and partner-related information can be managed in different approval areas.

Example questions

  • Which current guideline applies?
  • Which template may this partner use?
  • Which regional specifics are approved?
  • Where was the latest change explained?

Every illustrative answer shows visible source references. Neutral example files are used, never a genuine customer source.

For central functions and decentralized use.

Partner management

Handle questions and special cases.

Operations

Provide standards, checklists and changes.

Training and communications

Use content for rollouts and materials.

Partners and locations

Ask questions against approved knowledge.

The right way into Chifty

Knowledge provides the approved knowledge base. Office and Chat use it in daily work.

Chifty Knowledge — Network-wide knowledge base

Brings together standards, manuals and partner areas.

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Chifty Office — Partner communication

Supports histories, drafts and tasks.

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Chifty Chat — Secure AI access

Enables document work and questions.

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AI must not bypass permissions.

Chifty answers questions only with content the person asking is allowed to access. This applies to documents, notes and connected knowledge sources as well as context in Office and Chat.

A partner only receives answers from their approved areas; internal headquarters documents remain excluded.

Hosted in Germany

AI processing in the EU by default (europe-west1)

No AI training on customer data

Centralized management of access and models

Frequently asked questions

How does Chifty help when partners keep asking headquarters the same questions?
Chifty summarizes the request, the location and the history so far, draws only on sources released for that specific partner, and prepares a draft reply with the matching manual passages. Reviewing, adjusting and sending the answer remains with the responsible person at headquarters — there is no automated partner communication.
How is a franchise partner prevented from seeing internal headquarters documents?
Answers are built exclusively from material the person asking could open themselves — whether that is a manual, a note, a connected knowledge source or context from Office and Chat. A partner therefore sees only their released areas and the network-wide standards intended for them; documents reserved for headquarters alone never appear in any answer or draft.
Is using AI across a franchise network compatible with the GDPR?
Chifty is designed for exactly that: hosting takes place in Germany, AI processing runs in the EU by default (region europe-west1), and company data is never used to train AI models. Access rights and the models in use are administered centrally by headquarters. In addition, the AI cannot bypass any permissions within the network.
Which Chifty product should a franchise system start with?
The typical entry point is Chifty Knowledge: it bundles manuals, standards and partner areas into one network-wide knowledge base. Chifty Office builds on that for ongoing partner communication — histories, drafts, tasks — while Chifty Chat covers document work and questions. A product comparison shows which combination fits your network.
Does Chifty replace the systems our network already uses?
No. Chifty combines communication and released knowledge in one shared working context; the specialist systems your network already relies on keep running. Decisions stay untouched too: approvals, professional judgment and every outward action — such as sending a reply to a partner — remain with the responsible people at headquarters and the locations.

Make network standards available where partners need them.

In a demo, we show how Chifty connects documents, partner communication and differentiated access.

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