AI enterprise search compared

chifty vs. amberSearch

Find and apply distributed company knowledge. Compare amberSearch within the amber platform with chifty Knowledge, Chat and Office.

Discuss your requirements Compare the details

By the chifty editorial team · Updated 9 September 2026

01 / The decision

Which approach fits your team?

amberSearch is the search product within today’s amber platform, which also includes chat and agents. chifty Knowledge supplies approved information to chifty Chat and Office. Compare the whole journey from source to usable answer, especially when the next step is handling a customer enquiry.

Published by chifty. Competitor details come from the linked vendor sources. The comparison is an editorial assessment, not an independent product test.

Shortlist amberSearch when …

Searching across existing business systems is your main challenge.
The connectors and search features you need are included in your chosen amber package.
You want to evaluate search, chat and agents within the amber platform.

Shortlist chifty when …

A curated set of approved sources should underpin useful work answers.
The same approved knowledge is needed in Chat and Office.
You want to introduce a bounded knowledge workflow with defined roles.

02 / Side by side

amberSearch and chifty: the key differences

Details about amberSearch according to the linked vendor sources, checked 9 September 2026. On smaller screens, scroll the table horizontally. View sources

chifty vs. amberSearch: amberSearch and chifty: the key differences
Criterion	amberSearch	chifty
Focus	Enterprise search within a broader AI platform.	A shared knowledge base for AI chat and email work.
Sources	Connections to existing company systems; match the integration catalogue to the required source and package.	Google Drive, OneDrive, SharePoint, network drives and your own content; email through Office.
Permissions and evidence	Describes source permissions and references to specific passages.	Approved content and source references support knowledge-based answers.
Workspace	Search, chat and agents within the amber platform, with additional application integrations.	Ask questions in Chat and use knowledge for reply drafts in Office.
Deployment and models	Cloud hosting plus own-infrastructure deployment in Enterprise; multiple AI models.	Agree deployment and model approvals per installation; on-premise as an assisted pilot.
Purchasing	Search integrations in Professional; Professional and Business start at 50 users according to the pricing page.	Discuss products and introduction individually; do not infer a price advantage without comparable quotes.

03 / Look closer

What matters beyond the feature list.

amberSearch, amber and your actual search task

When evaluating an amberSearch alternative, consider the current amber platform: it includes chat and agents as well as enterprise search. Comparing it only with basic file search would miss that broader scope.

Define the job: find a document, get a sourced answer or prepare a customer reply? chifty Knowledge is relevant when approved knowledge needs to serve both Chat and Office. Test the actual search and answer workflow to establish whether this fits your organisation.

Ask in your demo: Show the route from a business question through the original source to a usable result.

Connectors and permissions in your real source inventory

Evaluate enterprise search against the systems holding your information. A SharePoint library, a network drive and a business system may have different formats, inherited permissions and update cycles. A long connector catalogue does not replace that check.

amber describes source permissions and cross-system connections. chifty sources and access are configured for the chosen setup. In both cases, replace an outdated file, revoke access and search with two different roles. Confirm that the original source remains accessible to authorised users.

Ask in your demo: Which files, metadata and permission rules does our specific connector support?

amberSearch costs: search packages and minimum seats

The amber pricing page places search integrations in Professional. Professional and Business specify a minimum purchase of 50 users. Smaller teams therefore need to consider the purchased scope rather than only the displayed per-user price.

Clarify connected systems, onboarding, OCR needs and any automation usage in the quote. For chifty, include Knowledge storage, Chat users and Office mailboxes. Compare the same first operating year, including source maintenance and internal project effort.

Ask in your demo: What is the total quote for our required sources and actual active users?

Changing enterprise search without losing source coverage

Before switching, inventory search sources, document owners, access groups and frequent questions. The transition also affects review: a retrieved document and a generated answer require different checks.

Start with a bounded source set. Agree update intervals, deletion behaviour and responsibility for outdated content. Importing an existing search index is not promised here. Keep the existing search route available until the agreed cases have been accepted.

Ask in your demo: Who confirms that sources, permissions and frequent search tasks are covered in the new setup?

04 / Put it into practice

Three sources. One traceable answer.

A bounded source inventory makes differences in search, access and knowledge maintenance visible.

Discuss your requirements

Select representative sources
Use an approved library, a folder and a required business source. Confirm the specific connection before testing.
Define actual search tasks
Search for an item number, a business question and a rule appearing in several documents.
Test permissions and changes
Compare results using two roles. Update a source and then revoke access.
Use the result in everyday work
Check the source and answer, prepare an email draft and record the necessary corrections.

Questions before you choose

Questions about amberSearch and chifty

How does AI search differ from an AI knowledge base?

AI search helps find information across existing sources. An AI knowledge base organises approved material used for answers. Products can overlap, so evaluate connection, maintenance, access and the use of results rather than the label alone.

Is chifty an amberSearch alternative for smaller teams?

It may fit a bounded source inventory used across Chat and Office. Required integrations, storage, workflows and the actual quote determine suitability. A smaller team size alone does not establish a price advantage.

Is amberSearch only a search engine?

No. amberSearch is part of the amber platform, which also includes chat and agents. Check the selected plan’s included capabilities rather than relying on older product descriptions.

Which solution costs less?

Comparable offers are needed. Use the same number of users and mailboxes, source volume, functions and commitment. Include model usage, introduction and operation.

How can we assess chifty for our workflow?

Bring a representative task to a demo discussion. Identify required sources, roles, outputs and decisions that need human approval. Agree the available features and deployment before introduction.

Transparent comparison

Sources & editorial approach

Published by chifty, a provider included in this comparison. Vendor documentation establishes feature availability; our pilot questions are recommendations, not measured results. Package details can change.

About chifty

amber · Platform
Vendor documentation, accessed 9 September 2026.
amberSearch · Enterprise search
Vendor documentation, accessed 9 September 2026.
amber · Integrations & source permissions
Vendor documentation, accessed 9 September 2026.
amber · Packages & minimum seats
Vendor documentation, accessed 9 September 2026.
chifty · Products and available scope
Product descriptions; agree the specific setup before implementation.
chifty · Security and deployment
Check application operation and model processing separately.